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Levy Restaurants UK significantly reduces food waiting times at The O2

11th May 2016 - 08:51
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Abstract
Levy Restaurants has reduced the food waiting times at The O2 from 30-40 minutes to just three to four minutes.

The sports, leisure and hospitality operator has seen the reduction at the The O2’s Sky Backstage Bar, following a partnership with Advance Group to bring in Thermodyne to increase the volume of dishes it can produce.

Thermodyne is a precision heat transfer system best known for slow-cooking, pre-staging and regenerating food with the aim of maximizing back-of-house efficiency and quality.

The Sky Backstage Bar creates around 200 burgers and hotdogs on average over a period of two hours, but has now increased volumes to 450 over the same period.

Nigel Smith, executive chef of Levy Restaurant UK at The O2, said: “I was in search of a solution that could work hand-in-hand with back of house to increase volumes, increase kitchen efficiencies, table turns and most importantly, dwell and transaction times at the till, whilst delivering exceptional quality food.”

Written by
PSC Team