Categories and criteria
Armed Services Award
Feeding personnel is a demanding and varied task, taking in everything from catering for service men and women and their families in the UK to making sure hungry, front line armed forces personnel are fed on manoeuvres or in war zones. We’re looking for individuals who have had outstanding careers and achieved excellence over many years, or those who’ve shown dedication and outstanding performance in a speciﬁc situation. Nominations are judged by senior military catering personnel.
Care Catering Award
Nominations are sought for anyone involved in feeding in a care setting who has significantly improved catering services for clients and residents. We want to see evidence of how service delivery has been developed in all areas of client feeding and hydration, particularly in the context of the importance of food in the care of the customer. Judges are looking for entries of 500 words that:
- Show exactly how an individual has improved the catering.
- Offer concrete examples of changes.
- Provide some comment/feedback from clients or customers.
This award recognises the chef who provides the highest standards of professionalism for food quality and innovation. A nominee’s outstanding contribution can be made within any area of the cost sector. We are looking for the ability to create nutritionally balanced menus and food produced to the highest standards within the constraints of cost sector demands. Judges are looking for entries of 500 words that:
- Show why this chef should win
- Provide some career background and development
- Offer examples of new ideas and innovation
Contract Catering Award
This is the award for the top-performing company and we’re looking for contractors that have excelled in all the important areas of business performance. This may include the successful move into new sectors, the introduction of education and training schemes, the development of new concepts, the completion of modernisation programmes, significant growth or change strategies or a combination of any of these. Judges are looking for entries of 500 words and supporting evidence of:
- Sustainability policies that have been implemented
- Financial information showing percentage growth or turnover and/or meals served.
- Examples of different menus for different market sectors
Contract Catering Multi-Site Manager Award
The multi site operations manager relationship with the client often forms the basis of the continuing success of the contract. We’re looking for nominations for people who have excelled in contract retention, business development, innovation and proﬁt contribution. Judges are looking for entries of 500 words and supporting evidence of:
- Statistics and profitability.
- Examples of contract relationships, plus client testimonials.
- Development of the food offer.
Corporate Responsibility Award
We’re looking for the company that has best integrated social, economic and environmental concerns into its business. Key Corporate Responsibility issues could include stakeholder engagement, labour standards, employee and community relations and sustainable and ethical sourcing.
Judges are looking for entries of 500 words and supporting evidence of the key tenets of any good catering CSR policy – food traceability, provenance and seasonality; staff safety & development; business ethics; minimisation of environmental impact; and support for the community.
Nominations are invited for catering professionals and teams working in establishments within the education sector and recognises excellence in the provision of foodservice for schools and academies in both private and state sectors. The nominee could work within a local authority, contract caterer, school or academy. Judges are looking for entries of 500 words and supporting evidence of:
- Menu development and innovation
- Impact of any changes eg. Meal uptake, increased revenue
- The nominee’s impact on teams and/or pupils
We’re looking for operators at new and existing venues or outside events who have shown innovation, excellence in their food offer, exploration of new markets, and responded to changes in customer demand or client expectation. All those working in concourse catering, sporting occasions, festivals, weddings and conferences will be considered. Judges are looking for entries of 500 words and supporting evidence of:
- Growth figures and statistics.
- Menu development.
- Innovation and creativity.
All catering professionals and teams working in establishments within the National Health Service or independent healthcare sector are eligible for this award. It will be presented to the individual or organisation who has best demonstrated an improvement in patient meal provision. Judges are looking for entries of 500 words and supporting evidence of:
- Meeting the challenge of malnutrition
- Innovation in menus and meal delivery
- Awareness of the importance of meal presentation
Judges are looking for a product or service innovation that has dramatically changed an operator’s catering strategy. The concept must be original and the entry must be able to quantify the impact the innovation has had on the operation and the customer. Judges are looking for entries of 500 words and supporting evidence of:
- Development of the innovation
- Feedback/testimonials from client or customers
We’re looking for a marketing initiative or sustained campaign by an individual or organisation that has proved successful and exceeded expectations. Entries can range from themed events to new business strategies or even political campaigning. Judges are looking for entries of 500 words and supporting evidence of:
- Clear objectives and measurable outcomes for the campaign.
- How long the campaign ran/has been running
PS100 Health and Nutrition Award
The PS100 group is looking to recognise best practice in the delivery of a clear health and nutrition strategy within a cost sector environment. All entries must have encouraged the concept of ‘eating for health’ and indicate which market sector they have targeted. Judges are looking for entries of 500 words and supporting evidence of how any strategy has:
- Radically altered the previous service delivery
- Raised awareness among customers
- Increased meal uptake.
Public Sector Award
This will be awarded to an individual who, while not necessarily directly providing catering services to the industry, has performed a role that has had a significant influence on the provision of services in one or more areas of the cost sector. It is open to all who influence catering from within any sector. Judges are looking for entries of 500 words and supporting evidence from anyone qualifying, including those working in:
- Emergency services
- Prisons, youth & special detention centres
- Government sites
- Local authorities and civic services.
Special Contribution Award
This will be awarded to an organisation which, although not directly involved in providing catering services to the industry, has performed a role that has had a significant influence on the provision of services in one or more areas of the cost sector. Detailed nominations are not sought for this category - entries should be accompanied by a citation of no more than 500 words, which the judging panel and organisers will then research and discuss.
Team of the Year
This award recognises the amazing results that can be achieved by getting a group of individuals working to collective aims and objectives. The category is open to all teams working in contract catering or self delivered operations in the private and public sector. Judges are looking for entries of 500 words and supporting evidence of:
- Demonstrable collaborative success.
- Improvements to the service and/or customer experience.
Training and Apprenticeship award
We’re looking for the company, organisation or individual that has shown the most outstanding commitment to developing skills and abilities, particularly among young people. Nominations should evidence their strategy with supporting documentation that details the approach taken. Judges are looking for entries of 500 words and supporting evidence of:
- Anecdotes or testimonials from clients or individuals who have developed skills as a result of any programme.
- The benefits to the company of investing in training, eg. upskilled workforce, staff retention etc.
Unit Manager Award
Who stands out above all others in running their particular unit? We’re looking for managers who run a single site and have substantially raised turnover, improved service or food standards, encouraged staff development, have renewed their contract under challenging circumstances or successfully overseen major changes at a client site. Judges are looking for entries of 500 words and supporting evidence of:
- How many meals a week the unit serves.
- How the catering service has been improved.
- How the client relationship has been developed.
We’re looking for individuals or teams who have had a major inﬂuence on the provision of foodservice to students and/or the development of commercial operations in the conference and banqueting market. Judges are looking for entries of 500 words and supporting evidence of:
- How strategies and actions have markedly improved revenue and profit generation
- How the customer experience has been improved
- Data or figures to support growth claims
Lifetime Achievement Awards
To recognise the changing face of Cost Sector Catering, we have two Lifetime Achievement Awards – the Public Sector Lifetime Achievement Award and the Contract Catering Lifetime Achievement Award. They are in the gift of the judges, who have the opportunity to acknowledge what can be very different contributions to the industry. The awards will be given to the individuals or organisations who, during a notable career in the industry, have demonstrated outstanding leadership qualities, drive, ideas and inﬂuence that make them worthy winners of the highest accolade the industry can bestow.